Happiness is a mental or emotional state of well-being characterized by positive or pleasant emotions ranging from contentment to intense joy. Besides creating products and services which are usable, useful and desirable, experience designers can design up into the value chain and focus on happiness as an necessary objective to design for.
For the fourth time in a row, The Information Architecture Institute is organizing World IA Day to celebrate the practice of Information Architecture (IA) on a global scale. With the tagline ‘Local connections. Global impact.’ events will take place in 24 countries and 38 cities on Saturday 21 February. Because Informaat strongly supports the importance, value and role of IA in designing for excellent experiences, we will participate in a local Dutch event.
Originated from the field of service design, the service blueprint is a great way to visualize all user interactions with a single service. But the blueprint has some disadvantages designing for experiences between touchpoints. An upgrade is needed. Designer Tyler Tate outlines the added value of cross-channel blueprints for designers focusing beyond individual websites.
On the web, there are several debates about the future of information architecture. Some of the debaters warn us about the near death of the information architect (Joshua Porter). Others foresee information architecture 3.0 (Peter Morville) and then there are evangelists who believe that the future of information architecture will be about architecting massive networks, and even cities. (Shel Kimen).